Privacy Policy

Privacy Policy — HF Home

Effective Date: October 1, 2025

HF Home (“we,” “our,” or “us”) operates the HF Home mobile application (the “App”). This Privacy Policy describes how we collect, use, and protect your information when you use our App or related services.

  1. Information We Collect

We collect the following types of information when you use the HF Home App:

Personal Information

  • Name
  • Email address
  • Physical address

Device Information

  • Crash logs
  • Analytics data
  • Device identifiers (such as model, operating system, and unique app installation ID)

Usage Data

We do not collect behavioral or activity tracking data beyond what’s necessary for analytics, authentication, and improving app performance.

  1. How We Use Information

We use collected information to:

  • Provide, maintain, and improve the HF Home App
  • Authenticate users and manage access
  • Personalize user experience and settings
  • Monitor performance and troubleshoot technical issues
  • Analyze usage trends to improve reliability
  • Communicate with users about updates, security, or support

We do not sell or rent personal information to third parties.

  1. Third-Party Services

HF Home integrates with trusted third-party platforms and services to provide core functionality. These services may collect limited information as necessary to operate. They include:

  • WorkflowMax (for business and workflow integration)
  • Xero (for accounting and financial operations)
  • Adobe Sign (for digital signatures and document management)
  • Amazon Web Services (AWS) (for secure data hosting and storage)
  • Google, Apple, and Microsoft (for sign-in and authentication)
  1. Data Retention and Deletion

We retain personal data only for as long as necessary to deliver our services or comply with legal obligations.

You can request deletion of your personal information at any time by contacting us through info@hfhome.org. Upon verification, we will delete your data from our systems and associated third-party services where applicable.

  1. Data Security

We use industry-standard security measures and encrypted connections to protect your data against unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, we take reasonable steps to safeguard personal information.

  1. Children’s Privacy

HF Home is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from minors. If we discover such information has been collected, we will promptly delete it.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://hfhome.org/privacy, and the “Effective Date” will indicate the most recent update.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
info@hfhome.org